Effective Date: 27 January 2025
At Kitabharu, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information across our website https://kitabharu.com, our mobile applications, and other digital platforms we operate.
1. Information We Collect
We collect personal information only when necessary to deliver and improve our services. This includes, but is not limited to, your name, email address, and usage data. Information is collected:
- With your full knowledge and consent
- Using fair, lawful, and transparent means
- With clear explanations of how the information will be used
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Personalize your experience on our platform
- Communicate updates, offers, or relevant notifications
- Monitor usage and improve performance
We retain personal data only for as long as it is required to fulfill the purpose for which it was collected. All data is protected using commercially reasonable security measures to prevent unauthorized access, loss, or misuse.
3. Sharing Your Information
We do not sell, rent, or share your personally identifiable information with third parties, except:
- When legally required to comply with a request from authorities
- To enforce our legal rights or protect the rights, safety, or property of Kitabharu, our users, or the public
4. External Links
Our website may include links to external websites not operated by Kitabharu. We are not responsible for the content or privacy practices of these third-party sites. We encourage users to read the privacy policies of any external sites they visit.
5. Your Rights
You have the right to:
- Decline to share personal information (with the understanding that it may limit the services we can provide)
- Request access to, correction of, or deletion of your data
6. How to Request Data Deletion
If you wish to delete your personal information, you can:
- Use the “Delete Account” option in the Kitabharu mobile app under Settings
- Visit: https://kitabharu.com/account/delete
- Email us at: info@kitabharu.com
- Write to us at:
Kitabharu
Mahadevsthan-32, Kathmandu, Nepal
Please include sufficient information to verify your identity. Upon verification, we will delete your data within a reasonable timeframe in accordance with applicable laws.
7. Acceptance of This Policy
By continuing to use our services, you agree to the terms outlined in this Privacy Policy. We reserve the right to update this policy as necessary, and we will notify users of any significant changes.
If you have questions or concerns about our handling of personal data, feel free to contact us at info@kitabharu.com.